Terms & Conditions

These Terms & Conditions (“Terms”) govern your use of the website of Neoderma Inc., doing business as Neoderma Advanced Skin Care (“Neoderma,” “we,” “us,” or “our”). By accessing or using this website, you agree to these Terms. If you do not agree, please do not use the site.

Who may use the site

You may use this website only if you can form a binding contract with us and are not barred from doing so under applicable law. Some of our treatments are available only to adults 18 years of age or older; eligibility for any specific treatment is determined during consultation.

Not medical advice

The content on this website — including treatment descriptions, pricing, articles, and before-and-after images — is provided for general informational purposes only and is not a substitute for professional medical advice, diagnosis, or treatment. Viewing this site or contacting us through it does not create a doctor-patient relationship. Always seek the advice of a qualified healthcare provider with any questions about a medical condition or treatment. Individual results vary, and no specific outcome is guaranteed.

Appointments and consultations

Requests submitted through the website are requests only and are not confirmed until we contact you to schedule. Treatment recommendations, candidacy, and pricing are determined at an in-person consultation. Cancellation, rescheduling, and deposit policies provided at the time of booking apply to your appointments.

Promotions, offers, and pricing

Prices, packages, and promotions shown on this website are subject to change without notice and may end at any time. Unless stated otherwise, promotional offers:

• Cannot be combined with other offers or discounts;
• Have no cash value and are non-transferable;
• Are limited to one per person;
• May be modified or discontinued at any time.

Our $25-off first-visit offer is valid for first-time, brand-new clients only and is not valid for existing Neoderma customers. Specific promotions (such as seasonal or monthly specials) may carry their own end dates and conditions, which control where they differ from these general terms. Final pricing for any treatment is confirmed in writing before treatment.

Communications consent

By providing your telephone number, mobile/cell number, or email address to Neoderma, you consent to receive communications from us and those acting on our behalf — including marketing and promotional messages, offers, appointment reminders, and other informational messages — by phone call, text (SMS/MMS), and email, including through automated systems. Message and data rates may apply, and consent is not a condition of purchasing any goods or services. You may opt out at any time by replying STOP to texts, using the unsubscribe link in emails, or contacting us. See our Privacy Policy for full details on how we collect, use, and protect your information and your privacy rights under HIPAA and California law.

Intellectual property

All content on this website — including text, graphics, logos, images, video, and design — is owned by or licensed to Neoderma and is protected by intellectual-property laws. You may view and print content for personal, non-commercial use. You may not copy, reproduce, republish, or distribute our content without our prior written permission.

Acceptable use

You agree not to:

• Use the site for any unlawful or fraudulent purpose;
• Attempt to gain unauthorized access to the site or its systems;
• Interfere with or disrupt the site, or introduce malware or harmful code;
• Scrape, data-mine, or harvest information from the site without permission;
• Submit false information or another person's details.

Reviews and testimonials

Patient reviews, testimonials, and before-and-after photos reflect individual experiences. They are not a promise or guarantee of any particular result, and your results may differ.

Third-party links and services

The site may link to third-party websites and services (such as our booking platform and financing partners). We do not control and are not responsible for their content, products, or practices. Your use of those services is subject to their terms.

Disclaimer of warranties

The website is provided on an “as is” and “as available” basis without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the site will be uninterrupted, error-free, or free of harmful components.

Limitation of liability

To the fullest extent permitted by law, Neoderma and its owners, staff, and affiliates will not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of — or inability to use — this website. Nothing in these Terms limits liability that cannot be limited under applicable law.

Indemnification

You agree to indemnify and hold Neoderma harmless from any claims, losses, or expenses (including reasonable attorneys' fees) arising out of your misuse of the website or violation of these Terms.

Governing law and disputes

These Terms are governed by the laws of the State of California, without regard to its conflict-of-laws rules. Any dispute relating to the website or these Terms will be brought exclusively in the state or federal courts located in Orange County, California, and you consent to their jurisdiction. We encourage you to contact us first so we can try to resolve any concern informally.

Changes to these Terms

We may update these Terms from time to time. Changes take effect when posted, and we will update the “Last updated” date above. Your continued use of the site means you accept the revised Terms.

Contact us

Questions about these Terms? Contact us:

Neoderma Advanced Skin Care
1175 E Lincoln Ave, Anaheim, CA 92805
(714) 533-4777
info@neodermacenter.com